All items are shipped in sturdy packaging. Generally, your order will ship within one week, unless I am printing your order at my external *photo lab, in which case it could take a few extra days, since the print will be mailed back to my home studio for matting and framing, prior to shipping. I will be in regular contact with you to update you on the shipping date.
I charge a flat-rate of $40 for domestic shipping at checkout. International rates would vary by country. This price reflects the high cost of shipping large size artwork and does not include a markup. I hope to have a built-in shopping calculator in the very near future.
Refunds & Exchanges
All photographs are custom printed, matted, and framed after you place the order,, so no returns or exchanges are possible. Damaged items will, of course, be replaced immediately. Please contact firstname.lastname@example.org if this occurs and I will personally process it immediately.
I regularly calibrate my studio monitor to ensure the best possible results, and I work with my *photo lab to reproduce the exact image. However, please keep in mind that every computer monitor displays color differently. What you see on your display could vary from the prints you receive.
*Note: I only use an external photo lab for large sizes ( > 17x20) and will include the information in the Certificate of Authenticity issued with the print.
— Chitra Ragavan